Baudville

Our call center can be reached Monday - Friday between the hours of 8AM - 7PM EST. 

We are available to accept visitors up until 5PM EST.  If you need to pick up an order after this time, just give us a call to make arrangements by calling us at 1-800-728-0888.  Otherwise, feel free to email us 24/7 at service@baudville.com.

What are your hours of operation?

We accept all major credit cards, checks, and ACH. 

To be billed on a Net 30 payment term, we require a copy of your purchase order.  Apart from schools and government entities, the order limit for this payment method is $500.00.
If you have already placed an order with us and are looking to pay your invoice, please call us at 1-800-728-0888.

What payment methods do you accept?

Stock Items:  These are ordered "as is" items and are the fastest!  We can usually ship these items the same day you order them unless you order them after 5pm EST.
Personalized Items:  These require proof approval that can be done right online.  If you've approved your proof by 3pm EST, these get shipped on the same day.
Customized Items:  These are the products that require the artistic stylings of our graphics team.  You can expect to receive a proof within 1-2 business days and for the order to ship 1 business day after proof approval. 
​ADD YOUR LOGO Items:  These are the items you'll find with "ADD YOUR LOGO" in the title. Like customized items, these require assistance from our graphics team. You can expect to receive a proof within 1-2 business days. These go into production off-site with our vendors. It's because of this that the production times may vary but are usually no more than 20 business days. 
Shipping Expectations:  See the attached UPS Ground Transit Times that originate from the great State of Michigan.  That's where we're located!  Keep in mind that these transit times may be different if we are working on a special order.  UPS Ground Transit Map

*Note:  Our Spring and Holiday Busy Seasons fall outside of what we considered to be "standard turnaround times".  Please add 1-2 additional business days when setting expectations for proofs and productions.

What are your standard turnaround times?

Need help setting up your multiple address order?  We've got you covered with doorstep delivery for every one of your recipients!  

Click here to fill out our Multi-Ship Process Contact Form to have a rep reach out.

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