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Artwork & Logo Inquiries

What kind of art files do you accept?

We accept vector files (EPS, AI, PDF) or raster files (JPG, PNG, etc.) that are high resolution with a minimum of 300 DPI. Here is our Art Specifications sheet for your reference:.

Can you draw my artwork?

We may not have Picasso on staff, but we do have extremely talented artists who would be happy to re-create your logo or custom art! Please note there is a standard $50 Art Fee to do so. Email us at [email protected] for further support on file t

Can I change the default art on a product?

We understand the importance of saying exactly what you mean...life-moments are special and unique, just like you!. Let's get you connected with a rep to see if we can make changes or substitutions.  Contact us over Live Chat, call us at 1-800-728-08

Can you use my logo on file?

Sure!  We would be happy to use a logo from a previous order. You can reference the previous order's Work Order # in the "Special Instructions" during the checkout process when placing an online order, or you can contact us over Live Chat, call us at