Product Arrived Broken and in Need of a ReplacementUpdated 10 months ago
We are extremely sorry for this inconvenience. If you received a product that was broken upon arrival, call us immediately at 1-800-728-0888. Please remember to provide helpful info to our customer service rep such as your customer#, Invoice#, and address this order shipped. Please also let us know if the box was damaged at all as we can follow up with our carrier to resolve this issue as well.
If you are unsure of your customer number, the email address the order was placed under is helpful as well. It is our job to ensure you are happy throughout your experience with us.