Depending on the item you select, a proof will be sent to the email address on file within 1-2 business days.  If you have a rush, we highly suggest consulting with one of our helpful agents by contacting us over Live Chat, calling us at 1-800-728-08

Depending on the item you select, a proof will be sent to the email address on file within 1-2 business days. &#xA0;If you have a rush, we highly suggest consulting with one of our helpful agents by contacting us over Live Chat, calling us at 1-800-728-0888 or sending us an email at <a href="mailto:service@delightly.com">service@baudville.com</a>. &#xA0;Please review the proof carefully and make sure all is correct before you hit the APPROVED! button.&#xA0;Approval is needed before production begins for customizable items.&#xA0;

What is your proof turnaround time?

This depends on what you're ordering!. Stock Items:  These are ordered "as is" items and are the fastest!  We can usually ship these items the same day you order them unless you order them after 5pm EST. Personalized Items:  These require proof appro

This depends on what you&apos;re ordering!Stock Items: &#xA0;These are ordered &quot;as is&quot; items and are the fastest! &#xA0;We can usually ship these items the same day you order them unless you order them after 5pm EST.Personalized Items:&#xA0; These require proof approval that can be done right online. &#xA0;If you&apos;ve approved your proof by 3pm EST, these get shipped on the same day.Customized Items:&#xA0; These are the products that require the artistic stylings of our graphics team. &#xA0;You can expect to receive a proof within 1-2 business days and for the order to ship 1 business day after proof approval.&#xA0;ADD YOUR LOGO Items:&#xA0;&#xA0;<span id="isPasted" style="color: rgb(74, 74, 74); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">These are the items you&apos;ll find with &quot;ADD YOUR LOGO&quot; in the title. Like customized items, these require assistance from our graphics team. You can expect to receive a proof within 1-2 business days. These go into production off-site with our vendors. It&apos;s because of this that the production times may vary but are usually no more than 20 business days.&#xA0;Shipping Expectations: &#xA0;See the attached UPS Ground Transit Times that originate from the great State of Michigan. &#xA0;That&apos;s where we&apos;re located! &#xA0;Keep in mind that these transit times may be different if we are working on a special order.<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://uploads.gorgias.io/Aa90l7E18A7JWorj/UPS_Ground_Transit_Map-39db96ea-7ac2-49b1-8424-e854d1442d6d.png" rel="noopener noreferrer" target="_blank">UPS Ground Transit Map.png</a> 168.3KB</div>close</div>

What is the turnaround time on a product?

Baudville

Turnaround Times

How do I contact Baudville?

Hours of Operation

How do I get to live chat

Connecting to a rep

Contact Us

How can I get a copy of my invoice?

What payment methods do you accept?

How can I pay my invoice?

Billing & Payment Options

What kind of art files do you accept?

Can you draw my artwork?

Can I change the default art on a product?

Can you use my logo on file?

Artwork & Logo Inquiries

I would like to place an order.

My verbiage doesn't fit in the message space provided online.

Will I get a proof?

My organization has tax exempt status

I would like an update on when an item is back in stock

Add a gift message to my order

Low Minimum products

Process of ordering embossed seals

Putting Custom Art on Your Trophy

Placing An Order

Where can I find quantity discounts?

I have a question about on pricing.

Pricing

I want to change an order after I placed it.

What is the status of my order?

Product Arrived Broken and in Need of a Replacement

Current Order

Can I get a sample?

I would like to receive a quote.

Quotes & Samples

What did I order the last time?

Order History

How can I get a W9 form?

Forms & Information

Where can I find my priority code?

I want to add you as an approved vendor.

How do I return an item?

Will you help me ship orders to separate addresses?

How do I rush my order?

How do I sign up for a catalog?

How to Add Your Logo to Promo Products

Unsubscribe from catalog

Unsubscribe from emails

How to Order Designed for Growth Trophy

How To